Autobusbedrijf Curacao launches WhatsApp Chatbot Buz-i
Recently, during the launch of their campaign for the 60+ community, Autobusbedrijf Curaçao (ABC) also announced several improvements to their communication channels. One of these enhancements is the introduction of Chatbot Buz-i, powered by our partner Spotler.
Buz-i supports both local and international visitors through the WhatsApp channel, providing instant responses to frequently asked questions, in 4 languages!
In addition, users can subscribe to updates about ABC's public transportation services directly through Buz-i.
This initiative is part of ABC’s broader communication strategy, aimed at delivering services more effectively, inclusively, and in a structured way via popular messaging platforms.
